Privacy Policy

Stock Market Profile (herein referred to as “Stock Market Profile”) is committed to safeguarding the personal information that you provide us. This Privacy Policy describes how we manage and protect the personal information we collect about individuals who apply for or receive trials and subscriptions to our products and services. The provisions of this notice apply to former as well as current trial recipients and subscribers.

Types of Information Collected

When you apply for a trial or subscribe to our products, Stock Market Profile collects information about you. Information collected may include all or a portion of the following; name, address, phone, email, referring agent/broker, complete credit card details, demographic details, and any responses to questions found on forms or those verbally communicated. For subscribers to our charting indicators, Stock Market Profile requires verification of your computer machine ID for the authorization of tools. This is solely to better serve you as a customer and ensure proper signal implementation.

How Information is Obtained

This information may be collected by Stock Market Profile from the consumer, brokerage firm, clearing firm, or relevant affiliates through online registration forms, email, paper documentation, verbal communication, and other means used throughout the course of our business.

Use of Collected Information

Information is collected by Stock Market Profile to ensure timely delivery our products, support of subscribers, and collection of payments for your active subscriptions. Your credit card payments details are kept strictly confidential with Stock Market Profile and shared with no third parties under any circumstances whatsoever. Our website payment processing is provided through a Secure Sockets Layer (SSL) Certificate enabling secure e-commerce, communications, and interactions when purchasing your subscriptions.

Our Affiliates

We may share personal information with our affiliates for business purposes, such as servicing customer subscriptions and informing customers about new products and services, and as permitted by applicable law. This does not include your credit card payment information. Again, this is strictly confidential. Our affiliates may be companies such as third party software providers, brokerage firms, futures commission merchants, advertisers, and other entities that may be necessary to support or enhance your experience with Stock Market Profile.

Our Advertisers

Stock Market Profile does allow for select affiliates to advertise their services on our website as they relate to supporting our products. Prior to inquiring on our affiliates’ banner advertising, you should carefully review their respective Privacy Policies. Our advertising affiliates reserve the right to contact you in response to your inquiries. While we do our best to work with affiliates that we believe are reputable, Stock Market Profile may not be held responsible for the business practices of our advertisers. If you encounter a negative experience with our affiliates, please let us know at support@StockMarketProfile.com.

Cookies

In some cases, our website may use Cookies. This is to keep track of preferences and to better tailor the site to the visitor’s needs while providing the most effective service to our clients. Information such as IP address internal session ID, user’s domain, type of Internet browser, domain of Web site are collected and used only for traffic auditing and analyzing trends.

Security

In order to ensure security and protection of collected information, all employees are aware of our security policy and practices. Web security is constantly reviewed. Access to the information is limited and only obtained through codenames and passwords. Any loss, misuse, or alteration of information is prohibited followed by appropriate action and termination of the employee.

Delete/Deactivate

“Deactivating” refers to the process by which Personally Identifiable Information, upon request, is removed. Because of backups and records of deletions, it may be impossible to delete a consumer’s entry without some residual information. An individual who requests to have Personally Identifiable Information deactivated will be functionally deleted. We will not sell, transfer, or use the information relating to a deleted individual in any way. To deactivate your account, please contact us.

Correct & Update Information

Personal information collected through Stock Market Profile may be corrected or updated through various methods. All information must be updated by contacting StockMarketProfile directly. Please contact us with any changes. We are not responsible for any negative effects that may result from our subscribers’ failure to keep us informed of new contact information. Member Services will respond within 48 hours of your request to confirm that your information has been updated. If you fail to receive confirmation within this period, please contact Member Services directly.

Notification of Changes

In the event that there is a change in the privacy practices of Stock Market Profile, all subscribers will be contacted via the e-mail address on record. If this e-mail address is not valid, a written notice will be sent to the street address on record.

Contact Information

Stock Market Profile abides by the laws and guidelines of the Internet. We welcome any inquiries as to the use of collected information and cookies, product capabilities, or company methods and practices. If you have any questions, comments or corrections regarding personally identifiable information obtained through us, please contact us.